Privacy Policy

This Privacy Policy describes how Signal and Sensor Systems LLC ("SIGSEN Systems," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit sigsensystems.com and related online services we operate.

Controller / business: Signal and Sensor Systems LLC
Address: 202 N. Cedar Ave STE 1, Owatonna, MN 55060, USA
Telephone: +1 763 292 0201
Privacy contact: privacy@sigsensystems.com

Depending on how you interact with us, we may collect:

• Account and contact data — such as name, email address, password, company name, and messages you send us.
• Usage and device data — such as IP address, browser type, device identifiers, pages viewed, referring URLs, and approximate location derived from IP.
• Cookies and similar technologies — as described in our Cookie Policy.
• Transactional data — if you purchase or subscribe to products or services, limited billing and subscription details (payment processing may be handled by third-party processors).

We use personal information to:

• Provide, operate, secure, and improve our websites, APIs, and platforms;
• Create and manage accounts, authenticate users, and provide customer support;
• Communicate about products, updates, security notices, and service-related messages;
• Analyze traffic and performance, detect abuse, and prevent fraud;
• Comply with law and enforce our Terms of Service; and
• Carry out other purposes disclosed at collection or with your consent.

We use trusted service providers that process information on our behalf. Content and traffic for our websites and applications may be served, cached, or secured through providers such as Cloudflare. We may use Google services (for example analytics, fonts, maps, authentication, or cloud infrastructure) that process technical and usage data according to their own terms and privacy notices.

These providers may process data in the United States and other jurisdictions where they operate. We require processors to protect personal information consistent with this policy and applicable law, to the extent contractual and technical controls allow.

Personal information we collect may be stored and processed in the United States, including on servers and cloud infrastructure located in the U.S. If you access our services from outside the U.S., you understand that your information may be transferred to and processed in the United States, which may have different data-protection rules than your country.

We may share personal information:

• With service providers that assist in hosting, delivery, analytics, security, and support;
• With professional advisors (legal, accounting) under confidentiality obligations;
• In connection with a merger, acquisition, financing, or sale of assets;
• When required by law, legal process, or to protect rights, safety, and security; and
• With your direction or consent.

We do not sell personal information as “sale” is commonly understood for monetary exchange.

We retain personal information for as long as needed to provide services, meet legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is fully secure; we cannot guarantee absolute security.

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or to object to or restrict certain processing. To exercise a request, contact privacy@sigsensystems.com. We may need to verify your identity before responding. You may also unsubscribe from marketing emails using the link in those messages.

Residents of certain U.S. states (including California and others with comprehensive privacy laws) may have additional rights. We will not discriminate against you for exercising privacy rights available under applicable law.

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the services after an update constitutes acceptance of the revised policy where permitted by law.

Questions about this Privacy Policy or our privacy practices:
Signal and Sensor Systems LLC
202 N. Cedar Ave STE 1, Owatonna, MN 55060, USA
Tel: +1 763 292 0201
Email: privacy@sigsensystems.com